North Solar Screen, LLC: Energy Saving Solar Shades, Green PVC Free Solar Screens, Sun Shades, Skylight Shades, Patio Shades, Porch Shades, Outside Shades, Light Blocking Shades, Motorized Shades, Shades and Blinds. To order, call us toll free: (866) 230-4700

PRODUCTS WARRANTY

Inspect all cartons immediately for damage. Please do not accept your shipment if the cartons are damaged. Solar Screen never uses packing tape on the ends of cartons. IF YOUR CARTONS HAVE PACKING TAPE ON THE ENDS OF THEM IT IS LIKELY THAT THE SHIPMENT WAS DAMAGED BY THE CARRIER AND TAPED SHUT AGAIN. If you accept the shipment and it is damaged, the carrier will refuse to pay for it.

Not Covered:

Vandalism, improper operation, dealer or customer installation (North Solar Screen will not assume responsibility for labor installation problems), wear on cords, chains pulleys and locks, rusting of décor bar, change of color from continued exposure to strong sunlight, damage to exterior shade and/or motor when not retracted in windy conditions. Battery life is estimated based on raising and lowering the shade once daily. We do not warranty batteries. Estimated battery life for a single 12 volt wand is about 1-1.5 years. A Booster Battery Wand extends battery life to about 2 years. The life of the battery depends upon the weight of the material and how often it is used per day. Average battery life is about 1.5-2 years depending upon those factors.

Covered:

1. Defective Shade Material

2. Seams opening

3. Shade Material delaminating

4. Defective Spring Motor

5. Defective Bead Chain Drive Unit

Inspection of defect:

We reserve the right to inspect shades to determine if there is a manufacturing error. Please do not return shades unless we request it. Freight is not covered.

WARRANTY PERIOD AND TERMS FROM DATE OF SHIPMENT
First Year Full Replacement
2nd Year Charged 1/3rd current cost
3rd Year Charged 2/3rd current cost