THESE LINEN LOOK SOLAR SHADES ARE PERFECT!!!!! I love them! And they are already working their magic. I am so glad I called your company. This is the perfect solution. I just wish I had thought of it sooner.
Thank you thank you thank you!!!!
Thank you Carla. Your website and customer service are far far beyond anything out there online.
Received my chain. Thank you again for your great customer service. You sell a great product and you have always been a pleasure to deal with. I wish that my experiences with every company was as trouble free as it has been with North Solar Screen.
Thanks so much for making this happen. We really appreciate it! Michael told me he understood why I went with a company across the country....excellent customer service! That has everything to do with the first phone call I made and I got your help! Thanks again!
I've attached a variety of pictures from the inside, outside, with and without flash. As I told you and you will see, the improvement is remarkable. The quality of the SilverScreen Shade was much greater than we had expected. Each shade was labeled with the dimensions and numbered to correspond to the location on the diagram I had drawn. Your check and double check system proved the order could be made without error the first time. We sensed this is how everything would be when the order first arrived. We have never seen anything packaged with such attention to detail as your shades.
I don't normally write letters, but our experience with your company has been beyond what we expected. I think you deserve kudos for your efforts, follow thru, and results...you have a lot of good people helping make that happen. Good luck going forward, we know your business will be successful.
Bruce & Fran
Dear North Solar Screen, LLC,
I have had the occasion to do business with literally hundreds of companies both big & small. It's been a rare occasion when one company stands high above the others in the quality and durability of their product and their customer service matches their product. Honesty, honorable, loyal, trustworthy, capable & yes caring are words most business's know little or nothing about. Your company is so so different. You work with the consumer and you are proud of your product. In my opinion, your company has both a strong environmental commitment & a loyalty to its customers that makes you very different in a wonderful way. You set an example. Your company actually has a moral fabric. You're great people to do business with. Thanks for all your help & support.
Ronald Rosen, MD
Dear Carla and Karen,
I want to extend my sincere thanks and appreciation to both of you and your fine Company - North Solar Screen, for having the "100% BLACKOUT SHADES" I needed and your assistance helping me get from ordering the shades thru installing them properly. Finally I have complete darkness - blackout in my bedroom.
Carla and Karen, you provided the information I needed to properly measure the windows and for my Quick Snap Light Sealed System and I placed my order quickly because I knew I finally found the correct shades. I received the shades promptly and a friend installed the shades the day they were received. They went up quickly and fit correctly. WHEN I CLOSED THE SHADES MY BEDROOM WAS IN 100% BLACKOUT - COMPLETE DARKNESS !!!!!! Your shades have made life easier for me. THANKS. Expect to do more business in Fresno, California.
Neighbors and friends who have visited my house have inquired about the "BLACKOUT SHADES", expect to do more business in Fresno, California.
Carla and Karen, your shades have made life easier for me. THANKS.
Just wanted to let you know that I've received the shades and the installer put them up today with no problem!!!
Thank you very much for your help and great service. I love the product - exactly what i needed! - and am very impressed with the high level of service that you and your staff exhibited. I will tell all my friends about it and hopefully that will help with new business.
In addition, the installer was very impressed as well - he hasn't seen such light-weight and quality product before and I gave him your info so that he can pass it on to his other clients.
Again, many thanks
New York, NY
I have just finished installing my skylight window shade and I am very happy with the results. I could feel the room cool down almost instantly. I want to thank everyone at your company for making it so easy to purchase and install my skylight shade. From my first telephone call inquiring about your products to the installation, I was impressed with your customer service, professionalism, and speed. And of course, the shade works great!
I would recommend your company to anyone.
San Marcos, CA
Con and I are very pleased with our silver screen solar shades. Although we have not measured the temperature difference, it must be significant. Now we can comfortably use two west-facing rooms - a sunroom and a bedroom - during the heat of the day. We feel good about conserving energy and almost certainly trimming our cooling bill.
We installed the wheat blackout shades in our bedroom last night - very straightforward installation and the measurements were dead-on. They look clean and sleek and cut out all the light, except unavoidably near the roller at the top - easily solved by a valance.
Thanks again for your suggestions and help. As we add blinds around the house, we'll happily call North Solar Screen.
All the best,
Elm City, NC
We are very pleased with our Silverscreen shades that my husband installed on the 9 double windows in our Florida room. The difference in the temperature is amazing. The shades fit perfectly, look great and are of exceptional quality. We want to thank Carla and Karen for all the help they gave us (samples, measuring, colors, double checking, etc.) North Solar Screen is a great company to deal with and I would recommend them and their products to anyone. This is the second time we have dealt with you and your company and both times it was fantastic.
Joyce and Bob Melillo
I just wanted to let you know that we are thrilled with our Silver Screen shades! I'm very impressed with your company, from start to finish. Because you require orders to be placed on the phone, (with a real human) I was able to talk it through with you and come up with the plan of reverse rolls and mounting it above the windows. And the measurements were perfect. The shades came quickly, they were easy to mount, the reverse rolls look and work great. We've had some sunny days and we can now see our view through the shades during the evening when they're down, and the difference in the heat in the house is amazing. We've done the happy dance several times in the last week. :)
Thanks so much,
Just wanted you to know that it is 91F outside and only 75F in my office! Our new Silver Screen Shades look great, I like the ultra sleek cassettes.
Once again, a pleasure to order from someone so competent and with such a great product.
Los Angeles, CA
The blinds came, and they are very nice. Gilberto installed them on Thursday. They look great! They are absolutely the perfect choice for my rooms which face west from Brooklyn, directly over the East River and with the most amazing view of Manhattan, with the Brooklyn Bridge over on the left and the Statue of Liberty barely visible behind the Brooklyn-Battery Tunnel air recirculating thing.
Anyway, we have the best view but also serious sun, and so far....the mylar shades are the perfect solution for reducing heat and glare, but preserving view. Style-wise, I like minimally invasive decor solutions, so the mylar shades score high there, as well. Thanks to all of you for helping with providing samples, helping window selections, and helping with the measuring details.
All worked out beautifully; I am eternally grateful for your help and good humor. (I gave you a 10 out of 10 on NBI's questionnaire; I wish they'd given me the option for bonus points!)
Anyway, thanks again for all the help, and for delivering a great product.
We are very pleased with the three new Silver Screen shades in our kitchen; despite the temperature rising over the last several weeks, our power bill dropped $30.00.
I received my order and have installed them on my west exposure windows. I installed them on the outside of the window in order to keep the temperature of the glass reduced when the sun sets in the afternoon here in Florida. So far I have noticed at least a 40-60% drop in the radiant temperature "from the glass" that we were experiencing prior to the installation of the screens. We are totally happy with the results so far. We also appreciate the fact that the visibility has not been reduced.
Cape Coral, FL
Last fall, I purchased three Weathershield exterior shades in the Chestnut color. The shades are simply amazing! Words can't describe the difference it's made on our western-exposed deck!
It has been such a pleasure dealing with you and your company. The sunscreens are perfect. They went up very easily and they look great. Thanks for all your help!